City Power says the Mayfair Substation will be upgraded within the next three years. This follows two days of a massive power outage that affected several homes, businesses and institutions.

The Mayfair Substation, which supplies power to several suburbs, including Auckland Park, Mayfair, Crosby and surrounding areas, exploded twice this week.

What started as a power interruption quickly became a wider disruption for residents and businesses in Auckland Park and surrounding areas. With electricity supply down, the impact extended beyond households, affecting water availability, daily operations and essential services.

For residents, the outage meant more than just sitting in the dark. From interrupted routines to the challenges of accessing basic services, the disruption exposed just how dependent communities are on a stable electricity supply.

“When we are trying to call City Power, it is always busy. And when we try to call the councillor, they say we are busy on it, we are trying our level best. This and that…but normally, it should not be taking this long. Now they say it’s 14 to 15 days. How are we going to survive without electricity for 14 to 15 days?” says Mohammed Patel, a resident.

The effects were also felt within the healthcare sector.

Netcare Milpark and Garden City hospitals, both situated in the affected area, reported minor disruptions.

The public broadcaster was not spared either. The interruption affected its ability to carry out its mandate, highlighting the far-reaching consequences of electricity disruptions on institutions that provide critical public services.

While the restoration of power remains a priority, a long-term solution could only be realised in the next few years. The Mayfair substation is the oldest substation in Johannesburg, and its ability to function fully has severely deteriorated over the 60 years it has been in use.

Restoration of power in the area is expected throughout the evening.

Video: Several suburbs in and around JHB without power, affecting customers who provide essential services