The Ghana Education Service (GES) says it has successfully processed 347 salary arrears cases involving teachers recruited in 2024 and forwarded them to the Controller and Accountant-General’s Department (CAGD) for validation and payment.
The development follows a one-month exercise during which the GES received and examined 471 complaints from affected teachers through a Help Desk established at its headquarters on September 8, 2026.
In a statement issued on Friday, November 13, the Service said the Help Desk was created to receive individual complaints from teachers recruited in 2024 who had concerns relating to their salaries and to facilitate their prompt resolution.
An assessment of the 471 complaints showed that 347 concerned outstanding salary arrears, while the remaining 124 involved teachers who had not been issued Staff IDs.
GES said all 347 salary arrears cases had been processed and forwarded to the CAGD for the necessary validation and payment.
Regarding the Staff ID complaints, the Service said five of the 124 cases had been successfully processed, with the affected teachers expected to receive their Staff IDs in the coming weeks.
However, the remaining 119 cases could not be verified because the individuals had no records in the GES database and their appointment letters could not be authenticated in accordance with due process.
The Service disclosed that Regional Directors who had such individuals teaching in their respective regions had already been queried to explain why they were in the classrooms despite the absence of verifiable employment records.
GES assured teachers whose cases had been successfully processed that they would receive their appropriate salaries, including any outstanding arrears.